Triad Networks Privacy Policy
This Privacy Policy explains how Triad Networks collects, uses, stores, and discloses personal information when you visit our website, create an account, sign in with Google or other supported providers, or use optional device participation features.
Document details
At a glance
Triad Networks uses personal information only for legitimate business and operational purposes related to the app. We do not sell personal information, and we do not use Google user data for advertising or to train generalized AI or machine learning models.
Account data
We collect information needed to create and secure your account, such as your name, email address, profile image, authentication identifiers, and account activity records.
Google Sign-In data
If you sign in with Google, we receive basic Google account information and authentication tokens through Firebase Authentication to sign you in and operate the app.
Optional device telemetry
If you connect an eligible device, we may process limited technical telemetry such as device type, operating system, availability, network quality, and service performance data.
Information we collect
1. Identity and profile information
This may include your display name, email address, profile photo, phone number if provided, internal account identifiers, and records showing when your account was created or updated.
2. Google user data
When you use Google Sign-In, Triad Networks may receive your Google account email address, name, profile image, provider identifiers, and authentication assertions or tokens required to validate and maintain your session.
3. Technical and usage information
We may collect IP address, browser or device type, operating system, referral information, log records, security events, and information about how you interact with public pages or signed-in areas.
4. Optional service participation data
If you choose to connect a device or use other optional service features, we may collect operational metrics needed to provide those features, prevent abuse, and measure service availability.
How we use personal information
Account creation and authentication
We use identity and authentication data to create your account, sign you in, maintain sessions, verify access rights, and protect the service from unauthorized access.
Service delivery
We use account and technical data to provide the website, dashboard, support functions, optional device participation features, and other app functionality you request.
Security and abuse prevention
We use logs, identifiers, and technical signals to monitor service health, investigate suspicious activity, enforce our Terms of Service, and comply with legal obligations.
Support and communications
We may use your contact information to answer support requests, send service-related notices, and communicate updates that are important to your account or the app.
Google user data commitments
How Triad Networks handles Google Sign-In information
- We use Google user data only to authenticate the user, create and maintain the user account, personalize the profile inside the app, and secure access to Triad Networks.
- We do not sell or rent Google user data to third parties.
- We do not use Google user data for targeted advertising.
- We do not use Google user data to train generalized artificial intelligence or machine learning models.
- We share Google user data only with service providers or infrastructure partners that are necessary to operate the app, or when disclosure is required by law, legal process, or protection of rights and security.
Sharing, retention, and security
Sharing and disclosures
We may disclose personal information to service providers that help us operate authentication, hosting, analytics, security monitoring, payments, customer support, or other core infrastructure. We may also disclose information when required by law or to protect users, the service, or our legal rights.
Retention
We keep personal information for as long as reasonably necessary to provide the service, maintain security records, comply with law, resolve disputes, and enforce our agreements. We may retain de-identified or aggregated information for operational analysis.
Security
We use administrative, technical, and organizational measures designed to protect personal information. No security measure is perfect, so we cannot guarantee absolute security.
Your choices and contact details
Your rights
You may request access to, correction of, or deletion of your personal information, subject to legal and operational limits. You may also stop using the service or contact us with privacy-related questions.
For privacy requests, contact legal@triad-networks.com. For general support, contact support@triad-networks.com.
We may update this Privacy Policy from time to time. The version posted at this URL is the current version.